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Welcome to our site where we hope you will find lots of useful information about your rights as an airline passenger but also be able to read of our experiences in taking Thomas Cook to court under EC Regulation 261/2004.

As a member of the European Union, if your flight is delayed over 3 hours due to anything to do with the maintenance of the aircraft you are automatically entitled to compensation.

Why you have not herd of this before is due to airlines rarely advertising the fact that you have rights under the EC Regulation 261/2004 – we hope that our site helps to highlight exact what your passenger rights are and how best to exercise them.

This site reflects our experiences and evidence with information regarding how EU Regulation 261/2004 works and how it relates to our case.

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